Returns & Exchanges
At Lakanto, we want you to be completely satisfied with your sugar-free journey. If our monk fruit products don't meet your expectations, we offer a 45-day satisfaction guarantee for a full refund or exchange.
Review Eligibility
Ensure your request is within 45 days of purchase and was made directly through the Lakanto website.
Contact Support
Email our customer service team with your order number and the specific reason for your return or exchange.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with instructions.
Process Refund
Once approved, we will issue a credit to your original payment method or ship out your replacement product within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing